Job Opening - Library Program/ Outreach Coordinator

May 18, 2022 Suzanne
Employment Opportunity
Library Program/Outreach Coordinator
Full Time – Temporary
Closing Date: June 10, 2022

Our library serves the Town of Slave Lake, The Municipal District of Lesser Slave River, Smith and Flatbush Libraries, and the Sawridge First Nation. Reporting to the Library Manager this position carries out programming, outreach and advertising duties and provides support to various areas of the Library. This is a full-time position offered temporarily during a parental leave with the possibility of becoming permanent.

Wage: To be determined as per the Library’s wage grid How to apply: Please send your resume to the Library Manager at: or drop off in person at the Slave Lake Library.

We thank all applicants however only those selected for an interview will be contacted.

View the complete job description below.

Job Description: Program/Outreach Coordinator
Position Summary:

The Program/Outreach Coordinator primarily develops and coordinates relevant Library programming for all ages both in the Library and in the community as outreach. He/she will deliver all current regular programming within the Library and plan for new programs and events. He/she is also responsible for planning and implementing communication & outreach strategies for internal and external audiences including promotional materials, news releases, website, public forums & events as well as social media activities. The position is responsible for researching, developing, promoting and delivering children’s/youth, adult and senior and any other community demographic programming services to meet community needs and interests.

The Program Coordinator will plan and host lively, diverse programs and events as well as make strong connections with community groups, organizations and potential partners to foster ongoing relationships. The position has a regular responsibility for interaction and communication with a broad range of people, both in individual and group settings. Contacts may be within the library structure, with the general public, or with other agencies, volunteers, or similar organizations. Formal presentations are a responsibility of this position. As you are required to interact with patrons frequently, communications may regularly contain confidential/sensitive information necessitating discretion. The position functions with supervision for new or unusual assignments, and limited supervision for regular work. Work regularly calls for decision-making, problem-solving and/or recommendations within the scope of position responsibilities. You will be responsible for creation, development, design, and evaluation of new programs, methods, procedures or policy issues pertaining to the position. The requirement to generate original work is an important aspect of the position.

This position reports to and works closely with the Library Manager assisting with planning, organization and implementation of library programs and policy. The Program/Outreach Coordinator teaches library skills to children, prepares and presents programs and displays, plans and implements story hours and the Summer Reading Program and may help select materials for the children's area of the Library under the direction of the Manager or Librarian. The Program Coordinator will be responsible for training and supervising library staff and volunteers to assist in delivering programming as needed. Appointed by the Library Manager you will operate under his/her general guidance and direct supervision to ensure compliance with established policies and procedures. As with all other positions, the Program/Outreach Coordinator also provides help at the circulation desk as needed.

Duties and Responsibilities:

1. Plans, arranges, and performs all children’s, youth, adult, senior and other community demographic programming.

2. Develops and implements weekly story times for babies, toddlers, and preschoolers.

3. Develops and implements after-school programs for school age children during the year.

4. Develops and implements the Summer Reading Program for children and their families.

5. Leads development of outreach services and local activities to address community needs. Monitors and evaluates local outreach activities to ensure meeting of community needs.

6. Identifies outreach opportunities and develops appropriate response.

7. Develops community partnership in support of outreach activities and represents the Library at meetings to further outreach services.

8. Develops and implements special projects, as assigned. Ie., Riverboat Days.

9. Provides accurate information and assistance to the public regarding library materials, procedures and processes. Special emphasis on children, their parents, and teens, and those working with children and teens.

10. Develops fundraising, financial routines, promotional and programming activities.

11. Deals with patron complaints in regards to programming or outreach and refers serious complaints to Library Manager.

12. Serves as a specialist in the children’s area and assists patrons in its use as well as giving tours/information to visiting patrons.

13. Assists and instructs individual patrons in the use of library equipment used to access information, as required.

14. Oversee the Programming Unit, which includes, scheduling, training, evaluation and directing Programming staff, Student Workers, Library Assistants, and Volunteers.

15. The position may perform any of the duties set forth in the class specification for the Library Assistant. Carries out clerical duties related to circulation, information service, computer support, collection maintenance, routine facility maintenance and appearance and equipment maintenance.

16. Other duties as assigned.

Administrative Responsibilities

1. Collects and compiles monthly programming statistics for the Manager.

2. Maintains accurate records of programs and attendance figures.

3. Maintains supply inventories for Programming Unit.

4. Serves as a member of the Interagency Committee and may serve on the Adult Education Committee if needed. May represent on other committees as required.

5. Advises on issues pertaining to youth.

6. Assists Library Manager in determining budgets needs for programming.

7. Assists the Library Manager in long range planning of Programming.

8. Keeps informed of current developments in children’s services by attending professional meetings and workshops and reading current literature, print and electronic.

9. Prepares publicity for children’s programs through press releases, newsletters, bookmarks, posters, and websites.

10. May maintain Library’s website and other outreach webpages Facebook and social media, posting relevant promotional materials.

11. Promotes community outreach with local day cares, schools and preschool facilities.

12. Reads library email daily.

13. Develops and presents programs and services that target specific patron groups.

14. Prepares press releases and promotional materials to promote community awareness and participation in these programs and services.

15. Plans, coordinates and participates in public relations and fundraising activities.

16. Acts as Library liaison to civic groups; attends community events as representative of Library.

17. Assists in the research of potential grant funding and preparation of applications.

18. Performs basic circulation desk procedures, including but not limited to checking in and out of materials, registering patrons and collecting fines.

19. Answers directional questions and refers patrons to appropriate personnel.

20. Seeks out and fosters connections with authors and other relevant speakers, presenters.

21. Develops and maintains publicity (online event calendars, library website, signs, articles and photo opportunities, posters, etc.) for programs.

22. Ability to plan, organize and lead current and new technology-based workshops on behalf of the library.

23. Liaises with related community organizations on developing adult programming.

24. Other duties as assigned.

Leadership/Management Skills Requirements:

1. Excellent oral and written communication skills.

2. Good time management, organizational skills.

3. Excellent interpersonal skills.

4. Strong analytical and problem solving abilities.

5. Ability to lead, coach, mentor and motivate staff.

6. Develop a thorough knowledge of department programs, policies and procedures.

7. Direct the work of others.

8. Follow written and verbal instructions.

9. Enter data correctly and at a speed necessary for adequate job performance.

10. Maintain effective working relationships with those contacted in the course of work.

11. Provide excellent public service.

Position Requirements:

1. Considerable knowledge of children's and young adult materials and programming methods, combined with a flexible and enthusiastic manner, and demonstrated performance skills.

2. High School Diploma (Grade 12)

3. Library Technician Degree (2 years) from an accredited library school, including some courses in Children/Young Adults services and Literature or possesses equivalent experience or is

in the process of attaining equivalent education will be an asset.

4. Supervisory experience or any combination of education and training that demonstrates ability to successfully perform the duties of the position.

5. A very flexible time schedule as programming will be in day-time, evening and weekend hours.

6. An interest in, and respect for people of all ages, combined with a willingness to approach young people in an open, non-condescending and non-judgmental way.

7. Strong organizational skills with the ability to work independently and in a team environment.

8. Ability to develop effective working relationships with others within and outside the library system.

9. Ability to supervise, train and evaluate staff effectively.

10. Excellent oral communication and writing skills, with basic knowledge of public relations techniques.

11. Travel within the Town of Slave Lake and Municipal District of 124 is required.

12. Keyboarding skills, minimum 40 wpm.

13. Ability and willingness to work with the public (all ages).

14. Working knowledge of books and print and online informational material.

15. Working knowledge of information services technology including the ability to use the Internet and standard electronic reference resources.

16. Familiarity with computer technology, including Microsoft Office and library automated systems.

17. Working knowledge of computer hardware, operating systems, applications software and interfaces.

18. Employee works indoors, in direct contact with other Town personnel and the public, without close supervision, with a high volume of work and firm deadlines.

19. Criminal Records with Vulnerable Sectors Check.

Physical Requirements:

1. Able to stand, walk or sit for long periods of time.

2. Can climb, reach, stoop and kneel.

3. Able to carry materials weighing up to 50 pounds.

4. Manual dexterity to operate keyboards and other library equipment.

5. Speech and hearing sufficient to read computer screens and fine text.

6. Able to perform repetitive hand, arm and body movements.